Updated: Oct 1, 2020
What information do we collect?
We collect personal information depending on how you choose to interact with us. This may include information that you provide us directly, for example when you sign up for an account on our website, place an order for products, complete any online forms (such as registration forms, competitions, and surveys), opt-in to receive our newsletters and special offers, enter a competition or promotion, participate in social media functions with our website, or correspond with us by email, telephone, instant chat, social media, or otherwise. When you place an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information. We also collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse our website, we collect information about the individual web pages or products that you view, websites or search terms referrals, and about how you interact with the website.
How do we collect information?
We collect personal information in various ways including with (1) Cookies which are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. (2) Log files track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. (3) Web beacons like tags and pixels are electronic files used to record information about how you browse the website. Please note that we do not alter our website’s data collection and use practices when we detect a Do Not Track signal from your browser.
How do we use your information?
We use personal information provided to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use your information to measure and improve the uniqueness and effectiveness of our services; to communicate with you about the buyer / seller process; and when in line with the preferences you have shared with us, provide you with tailored information or advertising relating to our products or services. We also screen our orders which contain personal information for potential risk or fraud.
How do we disclose your information?
To operate this website, we work with select third parties who we may share your personal information with to achieve the uses described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. We may also share your person information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
For the period of October 1, 2020 through to February 28, 2021, we will be engaged in a promotional partnership with Hudson’s Bay Company during which time your personal information may be shared with Hudson’s Bay Company for the purposes of measuring and improve the uniqueness and effectiveness of our services. Only those who complete a purchase will have their emails shared. You may opt-out of receiving communications from Hudson’s Bay at any time.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at email@example.com.